What Is KYC and Why Is It Required?

KYC (Know Your Customer) is a verification process used to confirm a player's identity and help maintain a safe and secure gaming environment.

KYC helps prevent fraud, money laundering, underage gambling, and unauthorized account use.

When Is KYC Required?

Parivo may request KYC verification at any time as part of its security and regulatory procedures.

Verification is commonly required:

• Before processing withdrawals
• When unusual account activity is detected
• To verify account ownership
• To comply with legal and regulatory requirements

What Documents May Be Requested?

Depending on the verification requirements, you may be asked to provide:

Proof of Identity

• Passport
• National ID Card
• Driver's License

Proof of Address

• Utility Bill
• Bank Statement
• Government-issued document showing your address

The document must be recent and clearly display your full name and address.

Payment Method Verification

In some cases, additional verification may be required to confirm ownership of the payment method used on the account.

How Do I Submit My Documents?

If KYC verification is required, our Support Team will provide instructions on how to securely submit your documents.

Please ensure that:

• Documents are clear and readable
• All information is visible
• Documents are valid and not expired

How Long Does Verification Take?

Verification times may vary depending on document quality and review volume.

To avoid delays, please ensure all submitted documents meet the requested requirements.

Is My Information Secure?

Yes. All documents and personal information are handled securely and in accordance with our Privacy Policy and Security Policy.

Your information is only used for verification and compliance purposes.

What Happens If I Do Not Complete KYC?

If requested verification is not completed, Parivo may be unable to process withdrawals or continue providing certain services until the verification process is completed.

Need Help?

If you have questions about KYC verification or need assistance submitting documents, please contact our Customer Support team through Live Chat or email.