Responsible Gaming

At Parivo Casino, we are committed to providing a safe, enjoyable, and responsible gaming environment for all players.

Gambling should always be viewed as a form of entertainment and never as a way to make money.

How Can I Gamble Responsibly?

We encourage all players to follow these responsible gaming guidelines:

• Play for entertainment, not as a source of income
• Never gamble more than you can afford to lose
• Set personal spending and time limits
• Avoid chasing losses
• Take regular breaks from gambling
• Do not let gambling interfere with work, family, or daily responsibilities

How Do I Know If Gambling May Be Becoming a Problem?

Ask yourself the following questions:

• Does gambling affect your work or studies?
• Has gambling caused arguments with family or friends?
• Do you often try to win back your losses?
• Have you borrowed money to gamble?
• Do you see gambling as a source of income?
• Do you find it difficult to stop or limit your gambling?

If you answered "Yes" to most of these questions, it may be time to seek support and consider taking a break from gambling.

Where Can I Find Help?

Several organizations provide free and confidential support for people experiencing gambling-related issues:

• Gamblers Anonymous
• Gambling Therapy
• GamCare

These organizations can provide guidance, support, and resources at any time.

How Can Parivo Help?

We offer responsible gaming tools designed to help players stay in control of their gambling activity.

Self-Exclusion

If you would like to take a break from gambling, you can request self-exclusion by contacting our Customer Support team.

Self-exclusion:

• Locks your account for a minimum of 6 months
• Prevents access to gambling services during the exclusion period
• Stops promotional communications from being sent to your account

Our support team will be happy to assist you with the process.

Cooling-Off Period

A 7-day cooling-off period is also available for players who wish to take a short break from gambling.

To request a cooling-off period, please contact Customer Support.

Should I Self-Exclude from Other Gambling Sites?

Yes.

If you feel that gambling is negatively affecting your life, we recommend contacting other gambling operators where you hold accounts and requesting self-exclusion there as well.

What Is Underage Gambling?

Parivo strictly prohibits underage gambling.

You must be at least 18 years old, or the legal gambling age in your jurisdiction, to create an account and use our services.

By registering an account, you confirm that you meet the legal age requirements applicable in your country of residence.

How Can Parents Protect Minors?

We encourage parents and guardians to take steps to prevent underage access to gambling websites:

• Use passwords to protect computers, tablets, and mobile devices
• Do not leave devices unattended while logged into your account
• Keep account details and payment methods out of reach of children
• Avoid saving passwords on shared devices
• Use parental control or filtering software to block access to gambling websites

Examples include parental control tools such as Net Nanny and similar filtering applications.

Need Help?

If you have concerns about your gambling activity or would like to learn more about our responsible gaming tools, please contact our Customer Support team through Live Chat or email.

We're here to help you maintain a safe and enjoyable gaming experience.