Help CenterHow to Withdraw Funds
Withdrawing your winnings from Parivo is quick, secure, and designed to ensure your funds reach you safely. This guide walks you through the entire withdrawal process, from selecting your preferred payment method to receiving confirmation that your request has been submitted.
Before You Withdraw
Before requesting a withdrawal, please ensure that:
- Your account is fully verified (KYC completed, if required).
- You have sufficient withdrawable balance.
- Any active bonus wagering requirements have been completed.
- Your payment method supports withdrawals.
Note: Withdrawals cannot be processed while active bonus wagering requirements remain on your account.
Step 1: Open the Wallet
Log in to your Parivo account and open the Wallet.
Select the Withdraw tab.
Your Available for Withdrawal balance will be displayed at the top of the page.
Enter the amount you wish to withdraw or click Max to withdraw your full available balance.
Click Withdraw to continue.
Step 2: Choose Your Withdrawal Method
Select your preferred withdrawal method.
Depending on your country and account settings, available options may include:
- Bank Transfer
- Cryptocurrency
- Other supported payment methods
Tip: Whenever possible, use the same payment method that was used for your deposit.
Step 3: Enter the Withdrawal Amount
After selecting your payment method, confirm the amount you would like to withdraw.
Review the amount carefully before continuing.
Click Request Withdrawal.
Step 4: Provide Payment Details
If this is your first withdrawal using the selected payment method, you may be asked to provide additional payment information.
Depending on the payment method, you may need to enter:
- Document Type
- Document Number
- Bank Code
- Account Number
- Account Type
- Other required banking information
Complete all mandatory fields and click Submit.
Important: Ensure all banking information is accurate. Incorrect details may delay or prevent your withdrawal.
Step 5: Withdrawal Request Submitted
Once your request has been successfully submitted, you will receive a confirmation message.
Your withdrawal request has now entered our processing queue.
You can continue enjoying games on the website while your withdrawal is being processed.
Withdrawal Processing
After your request has been submitted, our Payments Team will review and process your withdrawal.
Processing times may vary depending on:
- Payment method
- Verification status
- Banking hours
- Public holidays
- Internal security checks
Once approved, the funds will be transferred to your selected payment method.
Withdrawal Statuses
Your withdrawal may display one of the following statuses:
| Status | Description |
|---|---|
| Pending | Your withdrawal request has been received and is waiting to be reviewed. |
| Processing | Your request has been approved and is being processed by our payment provider. |
| Completed | The funds have been successfully sent to your payment method. |
| Rejected | The withdrawal could not be completed. Please review the reason or contact Support. |
| Cancelled | The withdrawal request was cancelled before processing. |
Frequently Asked Questions
Why can't I withdraw my full balance?
Your available withdrawal balance may be lower than your account balance if:
- You have an active bonus with wagering requirements.
- Some funds are still pending settlement.
- Certain funds are restricted until verification is completed.Can I cancel my withdrawal?
If your withdrawal has not yet been processed, you may be able to cancel it from your account history.
Once processing has started, cancellations are generally no longer possible.How long do withdrawals take?
Processing times vary depending on your selected payment method.
- Cryptocurrency: Usually processed within a few hours after approval.
- Bank Transfer: May take 1–5 business days depending on your bank and country.Why do I need to provide personal information?
To comply with international financial regulations and anti-money laundering (AML) requirements, additional information may be required before your withdrawal can be approved.
Will I receive a confirmation?
Yes.
You will receive confirmation once your withdrawal request has been submitted, and you can monitor its status from your account's transaction history.Need Assistance?
If you have any questions about your withdrawal or require assistance, our Support Team is available 24/7.
You can contact us through:
- 💬 Live Chat
- 📧 Email: support@parivo.com
Our team will be happy to help you throughout the withdrawal process.