Help CenterHow Do Wagering Requirements Work?
Wagering requirements are conditions attached to bonuses, free spins, cashback offers, and certain promotions.
They determine how much you need to wager before bonus funds or winnings generated from a promotion become available for withdrawal.
Understanding wagering requirements can help you make informed decisions when claiming bonuses and participating in promotions.
What Is a Wagering Requirement?
A wagering requirement is a multiplier applied to a bonus amount, bonus winnings, or the combined deposit and bonus amount.
The requirement specifies how many times the applicable amount must be wagered before a withdrawal can be requested.
How Are Wagering Requirements Calculated?
Example 1: Bonus Wagering
You receive:
• Deposit: €100
• Bonus: €100
• Wagering Requirement: 35x Bonus
Calculation:
€100 × 35 = €3,500
You must place €3,500 in eligible wagers before the bonus funds and related winnings become withdrawable.
Example 2: Deposit + Bonus Wagering
You receive:
• Deposit: €100
• Bonus: €100
• Wagering Requirement: 35x (Deposit + Bonus)
Calculation:
(€100 + €100) × 35 = €7,000
You must wager €7,000 before withdrawal conditions are satisfied.
Which Games Count Toward Wagering?
Different games may contribute differently toward wagering requirements.
Typical contribution examples may include:
• Slots: 100% contribution
• Selected Slots: Reduced contribution
• Table Games: Partial contribution
• Live Casino Games: Reduced contribution
• Specialty Games: Reduced contribution
Contribution percentages may vary depending on the promotion and specific game.
Always refer to the promotion terms for the exact contribution rates.
How Can I Track My Progress?
You can usually view your wagering progress within:
• My Bonuses
• Promotions Section
• Account Dashboard
The progress tracker will display:
• Remaining wagering amount
• Percentage completed
• Active bonus balance
What Happens If I Complete the Wagering Requirement?
Once all wagering requirements have been completed:
• Bonus funds become eligible for withdrawal
• Bonus winnings may be converted into cash balance
• Withdrawal restrictions related to the promotion are removed
You may then request a withdrawal subject to standard account verification and withdrawal procedures.
Can I Withdraw Before Completing Wagering?
No.
Before a withdrawal can be processed, you must either:
• Complete the full wagering requirement attached to the bonus, or
• Cancel the active bonus (if cancellation is available)
Please note that cancelling a bonus may result in the forfeiture of any associated bonus funds and winnings.
If you are unsure whether you have an active bonus or remaining wagering requirements, please check your account's bonus section or contact Customer Support for assistance.
Do Free Spins Have Wagering Requirements?
Yes.
Winnings generated from Free Spins are often credited as bonus funds and may be subject to wagering requirements before they can be withdrawn.
The applicable wagering requirement will be specified in the promotion details.
Does Cashback Have Wagering Requirements?
Some cashback offers may include wagering requirements, while others may be credited as cash.
The applicable conditions will always be stated in the promotion terms.
Why Are Wagering Requirements Used?
Wagering requirements help ensure that promotions are used fairly and prevent abuse of bonus offers.
They are a standard part of online casino promotions and are designed to create a fair gaming environment for all players.
Important Tips
Before claiming any promotion:
• Read the bonus terms carefully
• Check the wagering requirement
• Review eligible games and contribution rates
• Verify any maximum withdrawal limits that may apply
Understanding these conditions will help you get the most value from your bonuses.
Need Help?
If you have questions about an active bonus or wagering requirement, please contact our Customer Support team through Live Chat or email.
Our team will be happy to explain the terms and assist you with your bonus progress.