How Do Free Spins Work?

Free Spins are promotional rewards that allow you to play selected slot games without using your own balance.

They are commonly awarded through welcome bonuses, promotions, tournaments, loyalty rewards, VIP benefits, and special campaigns.

What Are Free Spins?

Free Spins are bonus spins that can be used on specific slot games selected by Parivo.

When using Free Spins:

• No real-money stake is deducted from your balance
• Each spin is funded by the promotion
• Any winnings are credited according to the promotion terms

How Do I Receive Free Spins?

Free Spins may be awarded through:

• Welcome Bonuses
• Deposit Promotions
• Reload Bonuses
• VIP Rewards
• Loyalty Program Milestones
• Tournaments and Special Events
• Customer Support Promotions

The number of Free Spins and eligible games may vary depending on the promotion.

How Do I Use My Free Spins?

Once Free Spins have been credited:

Log in to your Parivo account.
Open the eligible slot game.
Launch the game.
Your available Free Spins will automatically be displayed.

The game will use your Free Spins before using your real-money balance.

Do Free Spins Expire?

Yes.

Most Free Spins promotions have an expiration period.

If Free Spins are not used before the expiration date, they may be removed from your account.

The expiration period will be displayed in the promotion details.

What Happens to My Winnings?

Winnings generated from Free Spins are credited as bonus funds.

Depending on the promotion, these winnings may be:

• Available immediately as cash balance, or
• Subject to wagering requirements before they can be withdrawn

Always review the promotion terms for the specific conditions that apply.

Can I Withdraw Free Spins Winnings Immediately?

Not always.

If wagering requirements apply, you must either:

• Complete the required wagering, or
• Cancel the active bonus (if cancellation is available)

Before a withdrawal can be processed.

Are Free Spins Available on Every Game?

No.

Free Spins can only be used on the games specified in the promotion.

Eligible games will be listed in the bonus or promotion details.

Why Can't I See My Free Spins?

Common reasons include:

• The promotion has not yet been activated
• The Free Spins have expired
• You are playing a non-eligible game
• The spins have already been used

If you believe your Free Spins are missing, please contact Customer Support.

Can Free Spins Be Exchanged for Cash?

No.

Free Spins themselves cannot be exchanged, transferred, or redeemed for cash.

Only winnings generated from Free Spins may become withdrawable after all applicable bonus conditions have been met.

Need Help?

If you have questions about an active Free Spins promotion, eligible games, or bonus conditions, please contact our Customer Support team through Live Chat or email.

Our team will be happy to assist you.